Industries › Water Utilities & Authorities

Water Utilities & Authorities

Network intelligence. Lost water recovered.

Regional water service providers, water authorities, and public utility companies face complex challenges: aging infrastructure, non-revenue water, regulatory pressure, customer service demands, and political accountability. The Digital Water Office provides the analytics layer that turns scattered operational data into network intelligence.

Key Challenges

Non-Revenue Water (NRW)

20-40% of water produced is often lost — through leakage, metering errors, theft, or accounting gaps. Every percentage point recovered is significant revenue.

Aging infrastructure

Networks built 40-70 years ago, with limited documentation, slowly deteriorating. Reactive maintenance dominates.

Institutional memory loss

Long-serving operators retire. Decades of system knowledge — where every valve is, which pipe has been replaced when — leaves with them.

Regulatory and political pressure

Tariff regulators, environmental authorities, municipal owners — all asking harder questions about performance, investment, and sustainability.

Industry 4.0 transition

Smart meters, IoT sensors, SCADA modernization — but most utilities lack the data layer to integrate these into operations.

How Our Platform Helps

Non-Revenue Water analytics

District metered area (DMA) analysis, night flow analysis, pressure management — identifying where water is being lost and quantifying recovery potential.

Network digital twin

Hydraulic modeling of your network. Test pressure management scenarios, predict consequence of pump failures, plan investments with confidence.

Asset register and maintenance intelligence

Every asset documented — age, condition, replacement history, location. QR codes for field workers. No more lost institutional knowledge.

Regulatory reporting automation

Auto-generated reports for tariff regulators, environmental authorities, and municipal owners. Audit-ready documentation.

Relevant Modules

Water Memory

Institutional memory for your water system.

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Digital Water Passport

A structured profile for every site, building, well, or asset.

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Water Risk Register

Live register of what deserves attention.

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Water Boardroom View

Management-level dashboard for quarterly and annual decisions.

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CAPEX Simulator

Test investment decisions before you make them.

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Real Project Example

Municipal Wastewater Treatment Plant Modernization

744,600 m³/year capacity wastewater treatment plant

Complete modernization of a mid-sized municipal WWTP: outdated control system replaced, aeration system upgraded with frequency drives and DO sensors, six months of on-site operational optimization. Results: 15% energy reduction in year one, 25% after optimization. Total project payback in 12 months.

  • 15% energy consumption reduction in first year
  • 25% energy reduction after 6-month optimization
  • 0.75 kWh/m³ specific energy consumption achieved
  • Project payback in 12 months
  • Eligible for White Certificate in the EKR system

Automation of wastewater treatment yields the largest savings in energy, chemicals, and human resources. Automation upgrade is a fast-payback investment.

Read full case study

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