Services

How You Work With Us

Five service tiers. One coherent journey.

From rescuing your scattered water data to acting as your external water management department — we meet you where you are and grow with you. Each tier is a complete service in itself, and a natural starting point for the next.

Each tier builds on the previous. Most clients start in the middle.

The Service Ladder

Tier 1One-time onboarding service

Water Data Rescue

For clients with messy historical data: old meters, paper logs, Excel sheets, scanned PDF lab reports, invoices, fragmented drawings, scattered staff memory. We collect, clean, and structure everything you already have.

Includes:

  • Collection of old meter readings
  • Import of Excel sheets and digital records
  • Upload and structuring of laboratory reports
  • Asset list creation
  • Scanning of key documents
  • Mapping of sites and sampling points
  • Identification of data gaps

Outcome:

Your Initial Water Data Profile — the foundation for everything that follows.

Project-based · 4-8 weeks typical

Tier 2Basic recurring service

Water Data Vault

A low-friction entry product for clients not yet ready for full analytics. Your water data lives in a secure, searchable, structured place — accessible to your team, with version history and document storage.

Includes:

  • Secure portal access
  • Document storage with version control
  • Meter registry with reading history
  • Lab archive with searchable history
  • Basic dashboards
  • Monthly data integrity report

Outcome:

No more lost water information. Every record traceable, every document findable.

Annual subscription · Ongoing

Most Popular
Tier 3Advanced recurring service

Water Intelligence Dashboard

The core offering. Most clients land here. Your water data becomes operational intelligence — consumption analytics, water quality trends, compliance tracking, savings identification, and monthly engineer notes.

Includes:

  • Consumption analytics with trend detection
  • Water quality trends and threshold alerts
  • Compliance calendar and document tracking
  • Savings opportunity identification
  • Monthly expert notes from our engineers
  • Auto-generated management reports
  • Source monitoring (well levels, intake pressure)
  • Water Health Score with sub-scores

Outcome:

Water data becomes operational intelligence. Decisions become evidence-based.

Annual subscription · Ongoing

Tier 4Premium technical service

Digital Water Twin

For complex industrial sites, large municipal systems, and multi-site portfolios. A working digital model of your water system — connected to your live data, used for scenario simulation, risk visualization, and investment planning.

Includes:

  • Digital asset map with full topology
  • Hydraulic or process model
  • Sensor or meter integration
  • Scenario simulation environment
  • Risk zone visualization
  • Investment planning support
  • CAPEX scenario comparison

Outcome:

Test decisions before implementing them. Quantify risk and investment before spending.

Annual subscription + implementation · Ongoing

Tier 5Highest-level service

Managed Water Office

Your external water management department. Continuous monitoring with on-call engineer support, quarterly strategy sessions with your executive team, annual Water Health Report, compliance support, CAPEX roadmap, and incident management.

Includes:

  • Continuous monitoring with on-call engineer support
  • Quarterly strategy sessions with executive teams
  • Annual Water Health Report
  • Compliance support and regulatory liaison
  • CAPEX roadmap maintenance
  • Incident support (Incident Room access)
  • Executive reporting and board-level summaries

Outcome:

Water as a continuously managed asset. Your external water management department.

Multi-year partnership · 2-5 year agreements

A simple guide based on where you are today.

Which Tier Is Right for You?

Recommended:

Our water data is scattered everywhere — Excel, PDFs, paper logs.

Start with Water Data Rescue, then move to Water Data Vault.

Recommended:

We have basic data but no analytics. We don't know if our consumption is normal.

Water Intelligence Dashboard — most clients start here.

Recommended:

We're planning major water infrastructure investments and want to model them.

Digital Water Twin, ideally combined with Intelligence Dashboard.

Recommended:

We want water managed strategically across our whole organization.

Managed Water Office — full external water department.

We know your data is messy. That's normal. We have a method.

Our Water Data Methodology

Old meters, manual readings, inconsistent lab reports, and incomplete documents create messy data. This isn't hidden — it's part of how we work.

01

Collect

Gather all available data, in any format.

02

Clean

Correct formats, units, names, and missing values.

03

Structure

Connect data to sites, meters, sampling points, and assets.

04

Validate

Check plausibility and identify gaps.

05

Visualize

Build dashboards tailored to your decisions.

06

Interpret

Our engineers add expert recommendations.

07

Improve

Gradually add better measurement and automation.

Trust, Security, and Data Ownership

You own your data

You can export everything at any time. We never claim ownership.

Critical infrastructure security

Multi-factor authentication, encrypted storage, audit logs, role-based access.

GDPR compliant

EU data residency, transparent processing, clear data agreements.

Engineer accountability

Every recommendation comes with the name of the reviewing engineer.

The Digital Water Office combines world-leading measurement technology with European innovation infrastructure.

Built on Trusted Foundations

Measurement Technology Partner

Swiss Precision Since 1899

GWF is the global standard for ultrasonic water flow measurement. As GWF's Project, Service, and Distribution Partner in Hungary, our engineers deploy, commission, and integrate sonico® EDGE and NANO meters into the Digital Water Office platform. The precision of the instrument and the intelligence of the platform belong together.

Learn more about GWF
EU Innovation Network

Funding Member of EIT Water

Water Industries Holding is a funding member of the Allwaters consortium — the 250+ organization community selected by the European Institute of Innovation and Technology (EIT) in November 2025 to launch EIT Water, the EU's tenth Knowledge and Innovation Community. As one of the consortium's Hungarian founders, we bring practical water engineering expertise into Europe's largest water innovation network.

Learn more about EIT Water

Each tier builds on the previous. Most clients start in the middle.

Ready to talk about your water?

A 30-minute conversation is the best way to know which tier fits you.